Mass Media Sales Group executes at the intersection of technology and profit. As an Entry Level Manager in Worcester, you’ll command campaigns that eliminate revenue-killing friction. The Entry Level Manager provides business owners with the right digital landlines, the right data speeds, and the professional peace of mind that comes with a network designed for the demands of the modern workplace.
Key Responsibilities of the Entry Level Manager
- Respond to Worcester business inquiries with technical accuracy, providing clear guidance on AT&T Business Fiber, 5G wireless devices, cell phones, and VoIP solutions.
- Oversee account setups, service migrations, and hardware upgrades while ensuring data accuracy, secure documentation, and strict B2B billing compliance.
- Troubleshoot complex service barriers and clarify technical requirements, escalating issues through AT&T support channels for rapid resolution.
- Maintain data records by tracking activations, upgrades, and client feedback to drive Worcester regional benchmarks and AT&T Business growth.
- Collaborate with leadership to align sales and service strategies, reinforcing AT&T’s professional brand messaging across local business campaigns.
What We’re Looking For in an Entry Level Manager
- High school diploma or GED required; Bachelor’s degree in Business Management, Marketing, or Communications is highly preferred for this leadership track.
- Experience in professional sales, B2B customer service, or hospitality where a direct, results-oriented mindset was required.
- Strong communication and interpersonal skills to explain technical VoIP configurations, resolve commercial account concerns, and build long-term business trust.
- Organized, proactive, and energetic mindset with the resilience to lead in a fast-paced, high-stakes professional environment.
- Proficiency in CRM platforms, digital account management tools, and Microsoft Office Suite to manage team metrics and ensure compliance with AT&T’s standards.
Pay: $50,000.00 - $60,000.00 per year
Work Location: In person
