Company Info
A healthcare technology company that combines artificial intelligence, clinical data, and a large network of research sites to improve the efficiency of clinical trials. The organization helps identify eligible patients, accelerate study enrolment, and support the development of new therapies across multiple disease areas. Its platform and research infrastructure are designed to reduce barriers to clinical research while improving access for patients and healthcare providers.
Job Description ( Head / VP of Operations)
- Own the strategy and commercial growth of a biological specimen collections business, defining the service offering, target customers, market positioning, and scaling plan.
- Develop and execute go-to-market initiatives, including pricing models, sales materials, customer messaging, and commercial processes.
- Build the business from the ground up by establishing operational capabilities, workflows, infrastructure, and scalable delivery models.
- Manage vendor partnerships end-to-end, including selection, contract negotiation, onboarding, and ongoing performance oversight.
- Collaborate with business development teams to generate opportunities, support sponsor engagement, and convert new study partnerships.
- Partner with operational leaders to identify, onboard, and coordinate research sites that can support specimen collection studies.
- Take full ownership of business performance, monitoring KPIs, ensuring high-quality execution, maintaining client satisfaction, and driving continuous improvement.
- Lead and develop a multidisciplinary operations team, setting performance expectations, implementing training programs, and fostering a high-accountability culture.
Job Requirements
- Bachelor's degree required; advanced qualifications such as an MBA, MPH, or equivalent are preferred.
- 7+ years' experience in strategic and operational leadership roles, ideally within management consulting, high-growth start-ups, or business-building environments.
- Demonstrated success in launching and scaling new business capabilities, managing cross-functional initiatives, vendor relationships, and commercial growth activities.
- Strong people leadership, project management, and stakeholder management skills, with the ability to operate independently and drive results in fast-paced, ambiguous environments.
Compensation / Benefits
- Competitive Salary
- 401k
- Healthcare / Insurance
