Growing nonprofit in downtown Boston seeks a Human Resources Generalist to support a wide range of human resources functions across the employee lifecycle. This organization serves the mental wellness space and has an incredible mission.
Company: This organization provides prevention, intervention, and postvention services that make our communities healthier and happier, and reduces the stigma associated with suicide and mental health concerns. They provide a working environment that celebrates the positive lifesaving work that occurs there each and every day. Supportive culture and team, with great flexibility.
Hours/Schedule: Full-time, 40 hour week
Benefits: Competitive benefits including health/dental/vision and 401 K, with employer match. Additional benefits include employee assistance programs, Healthcare FSA and Childcare DCA, annual professional development budget, and life insurance.
Job Type: Direct
Location Requirements: Hybrid, 2 days in Boston based office
Rate: Annual Salary ranging from $72,000 - $86,000/annually based on experience
Job Description: Reporting directly to the Sr. Director of Administration, the Human Resources Generalist will support a wide range of human resources functions across the employee lifecycle. This mid-level role is ideal for a self-starter who is passionate about people, process improvement, and fostering a positive, inclusive workplace culture. You will work closely with the Senior Director of Administration (SDA) and staff across the organization to ensure a welcoming, equitable, and compliant work environment while taking ownership of key HR areas including employee relations, talent acquisition, HR compliance and process improvements. The ideal candidate will be proactive, collaborative, and detail-oriented.
RESPONSIBILITIES:
Employee Experience & Engagement
- Serve as the primary point of contact for employee relations and non-escalated conflict resolution, collaborating closely with leadership on related matters
- Facilitate conversations regarding performance issues, conduct regular check-ins, draft corrective action forms and performance improvement plans (PIPs), collaborate with supervisors to monitor progress, and meet with employees to review development and improvement milestones
- Manage the full offboarding process, including conducting exit interviews, collecting feedback, ensuring return of organizational property, processing final paperwork, and coordinating final pay and benefits
- Maintain compliance with legal and organizational requirements throughout the process
- Partner with the SDA to facilitate performance management cycles and support employee development planning
Talent Acquisition & Onboarding
- Manage full-cycle recruitment process from job posting to offer, including candidate sourcing, screening, and interview coordination, reference checks, background check process, while managing the Applicant Tracking System
- Partner with hiring managers to define role requirements and selection criteria, and assist in creating evaluation rubrics to ensure consistency and fairness in the hiring process
- Lead and coordinate onboarding efforts, focusing on document management, general orientation facilitation, and collaboration with hiring managers to implement effective onboarding plans that create a smooth and welcoming new hire experience
- Maintain accurate candidate and onboarding records in Paychex
HR Operations & Compliance
- Maintain and audit employee records and documentation in compliance with legal and organizational standards
- Partner with the Senior Director of Administration to manage leave of absence programs, accommodations, and compliance reporting
Policy & Process Improvement
- Collaborate with the SDA to review, develop, and implement HR policies and procedures to ensure compliance and alignment with organizational goals
- Identify opportunities and implement solutions to elevate HR service delivery
- Stay informed on HR trends and recommend best practices
Payroll and Benefits
- Provide limited backup support to the Senior Director of Administration for biweekly payroll by reviewing timesheets, verifying key employee data, and performing basic deduction and benefits checks
- Assist with vendor coordination on routine questions or minor discrepancies as needed
- Collaborate with SDA to coordinate annual open enrollment and benefits education initiatives
QUALIFICATIONS:
- 3–5 years of progressive HR experience, with demonstrated ownership of key HR functions and people operations
- Knowledge of muti-state employment laws, and has the initiative to seek guidance and support as appropriate
- Demonstrates knowledge of HR operations and best practices across key HR functions
- Proficient in managing employee relations issues, leading investigations, and providing timely resolutions
- Demonstrates full cycle recruitment experience, including sourcing, screening, interviewing, and coordinating onboarding activities for a variety of roles across the organization
- Ability to handle sensitive and confidential information with care and discretion
- Proficiency with Human Resources Information Systems (HRIS) and productivity tools (e.g., Microsoft Office)
- Familiarity with Applicant Tracking Systems (ATS)
- HR certification (e.g., PHR, SHRM-CP) is a plus, but not required
- Experience working in a nonprofit, mission-driven, or multi-site organization
- Familiarity with Paychex, a plus, but not required
- Comfortable working in a collaborative, mission-driven environment; strong interpersonal skills, with the ability to navigate diverse personalities and maintain professional boundaries
- Self-starter with strong initiative, able to work independently, anticipate needs, and drive tasks forward without constant supervision
- High degree of self-awareness, with the ability to recognize personal strengths and limitations
- Demonstrated accountability, including ownership of tasks, follow through, and proactive communication when challenges arise
- Exercises excellent judgment and decision-making skills, especially when handling confidential or time sensitive HR matters
- Emotional intelligence, including the ability to remain calm, balanced, and objective in high-pressure or emotionally charged situations
FlexProfessionals respects and seeks to empower each individual and support the diverse cultures, perspectives, skills and experiences of its candidate network. FlexProfessionals does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. The candidates whose resumes are shared with our business clients are selected on the basis of qualifications, merit, and business need.
