Company Description ITG Communications, LLC is a national provider of end-to-end digital infrastructure services, supporting broadband, wireless, fiber, and utility projects across the United States. Founded in 2013 and built on a hands-on technician background, ITG now operates from more than 240 locations and supports a workforce of up to 12,000 professionals. The company manages the full lifecycle of complex infrastructure programs, from planning and design through construction, installation, maintenance, and network operations. Powered by its FUSE 360 business intelligence platform, ITG delivers real-time visibility, data-driven decision-making, and operational agility for its partners. Known for a customer-first mindset, strong safety culture, and quality craftsmanship, ITG is a trusted partner for organizations building and maintaining networks that connect communities nationwide.
Role Description The Utilities Locator is a full-time, on-site role based in Springfield, MA, responsible for accurately locating and marking underground utilities to support safe excavation and construction activities. This role involves reviewing work orders and maps, using locating equipment to identify utility lines, and documenting completed work in digital systems. The Utilities Locator will communicate regularly with field crews, supervisors, and customers to clarify project requirements and safety considerations. Daily tasks include working outdoors in varying weather conditions, following safety protocols, and adhering to company and regulatory standards. The role may also require driving to multiple job sites, maintaining equipment, and participating in ongoing training related to utility locating and industry practices.
Qualifications
- Knowledge of utilities and the utility industry, including basic understanding of underground infrastructure and safe work practices.
- Experience or familiarity with excavation activities, including working around heavy equipment and following dig-safe procedures.
- Computer literacy for reading digital maps, completing electronic work orders, and using mobile devices or locator software.
- Strong communication skills for interacting with field teams, supervisors, and customers, and for clearly documenting findings.
- Valid driver’s license and reliable transportation to travel between job sites.
- Ability to work outdoors for extended periods, walk, stand, and lift moderate weights as required by field conditions.
- Attention to detail, strong situational awareness, and commitment to safety and regulatory compliance.
- Prior experience in utility locating, construction, telecommunications, or related fields is preferred but not required; relevant training or certifications are a plus.