Job Title: Front Desk Receptionist
Pay Rate: $20.00–$22.00 per hour
Location: Worcester, MA area
Employment Type: Full-Time, Permanent
Schedule: Monday–Friday | 8:00 AM – 4:30 PM
Position Summary
We are seeking a professional Front Desk Receptionist to support daily office operations. This role is responsible for managing incoming communications, greeting visitors, and providing general administrative support to ensure smooth and efficient workflow across departments.
Key Responsibilities
- Answer and route incoming phone calls in a professional and timely manner
- Greet and assist visitors, ensuring a positive front desk experience
- Receive, sort, and distribute incoming and outgoing mail and deliveries
- Maintain a clean, organized, and professional reception area
- Provide general administrative support including data entry, filing, and document preparation
- Assist with ordering and maintaining office supplies
- Support internal teams with various administrative tasks as needed
- Perform additional duties as assigned
Qualifications
- High school diploma or equivalent required
- 3–4 years of administrative, receptionist, or office support experience preferred
- Strong communication and interpersonal skills
- Professional demeanor with a customer service mindset
- Ability to multitask and stay organized in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Reliable, punctual, and detail-oriented
Work Environment
- Office-based environment with typical administrative conditions
- Primarily sedentary work involving extended periods of computer use
- Requires moderate concentration and attention to detail
- Minimal physical demands or workplace hazards
