Join a Growing Team at Forklift Exchange, Inc.
Forklift Exchange, Inc. is seeking an experienced Field Service Mechanic to support our continued growth. This position is ideal for a skilled, self-motivated technician with strong mechanical aptitude, extensive forklift repair experience, and the ability to work independently while delivering exceptional customer service.
As a Field Service Mechanic, you will diagnose, maintain, and repair forklifts, marina boat lifts, and other heavy equipment at customer locations throughout the Northeast and Mid-Atlantic regions, with travel primarily spanning Maine to Virginia. This is a field-based position where you will often work independently without direct supervision, making professionalism, communication, and problem-solving skills essential. A company service truck will be provided.
Key Responsibilities
● Perform preventive maintenance, diagnostics, and repairs on diesel, electric, and propane-powered forklifts
● Troubleshoot and repair hydraulic, pneumatic, electrical, fuel, and cooling systems
● Diagnose and resolve complex mechanical and equipment-related issues efficiently
● Service and repair heavy equipment components, including masts, booms, attachments, and related systems
● Communicate directly with customers regarding equipment issues, repair recommendations, and service updates
● Maintain accurate service records and communicate daily with the Service Manager regarding work progress and customer needs
● Maintain the company-provided service truck, tools, and inventory in a clean and professional manner
● Safely operate equipment, lifts, and man baskets when required to complete repairs
● Work outdoors in varying weather conditions, including rain, snow, heat, cold, and other environmental conditions
● Adhere to all company safety policies and utilize appropriate personal protective equipment (PPE)
● Manage daily workloads independently while maintaining a high level of customer satisfaction
● Complete jobs thoroughly and efficiently, including working overtime when necessary to meet customer needs
Qualifications
● Minimum 4 years of forklift repair experience, including at least 1 year of field service experience
● Previous experience working with diesel, electric, and propane-powered forklifts
● Strong working knowledge of hydraulic, electrical, pneumatic, fuel, and cooling systems
● Ability to diagnose and repair heavy equipment and related attachments
● Proven troubleshooting and problem-solving skills
● Ability to work independently in the field, often without direct supervision
● Strong verbal communication skills and the ability to interact professionally with customers
● Comfortable working outdoors in all weather conditions, including rain, snow, heat, and cold
● Ability to safely work from elevated platforms and man baskets when required
● Willingness to work overtime as needed to complete repairs and support customer operations
● Dependable, self-motivated, and capable of managing workloads and priorities independently
● Strong attention to detail and commitment to quality workmanship
● Ability to safely operate equipment and wear required safety gear
● Valid driver's license with a clean driving record
Travel Requirements
● Travel to customer locations throughout the Northeast and Mid-Atlantic regions, primarily from Maine to Virginia
● Overnight travel is required and may vary depending on customer needs and job location
● Company gas card provided
● Reimbursement for approved lodging and meal expenses
● Travel territory may be adjusted as the company continues to expand and add technicians
Compensation & Benefits
● Compensation: $35-$50 per hour based on experience, qualifications, and ability to work independently in the field. Overtime available.
● Full-time position
● Company-provided service truck and specialty tools
● Technicians provide their own personal hand tools
● 401(k) retirement plan
● Health insurance
● Dental insurance
● Vision insurance
● Paid time off
About Forklift Exchange, Inc.
Forklift Exchange, Inc. is a family-owned business with more than 40 years of industry experience. Founded by Marty Flaska, creator of the Hoist Liftruck brand, the company has built a reputation as a nationwide leader in the buying, selling, servicing, and rental of material handling equipment, marina boat lifts, and construction equipment.
Our expertise includes high-capacity forklifts and equipment from leading manufacturers such as Hoist, Toyota, Kalmar, Taylor, and others. We perform everything from routine maintenance and hydraulic cylinder repairs to complete machine refurbishments. Our rental fleet allows us to provide customers with replacement equipment while repairs are being completed, helping minimize downtime and maximizing productivity.
At Forklift Exchange, we take pride in delivering exceptional service, fast turnaround times, and maintaining a team of highly trained technicians committed to customer success.
This is not a typical 9-to-5 position.
We are looking for professionals who take pride in their work, can operate independently, communicate effectively with customers, and are willing to do what it takes to get the job done safely and correctly. If you are a skilled technician looking for a challenging and rewarding career with a growing company, we encourage you to apply.
Join our growing team and build your career with an industry leader. Apply today!
Pay: $35.00 - $50.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- forklift REPAIR: 4 years (Required)
Work Location: On the road
