A family-owned company is currently seeking a Customer Service Representative for a full-time long term temporary position in Norton, MA
Responsibilities of Customer Service Representative:
-Maintain relationships with clients in a interactive and collaborative way
-Answer inbound calls to assist customers
-set-up items, create and resize images, review reports and other inventory management tasks
-Follow-up on orders with vendors
-Work with team members and other departments to fulfill orders and update clients on status
-Accurately perform billing activities
-Maintain accurate records
-Assist in other office tasks, duties and special projects as assigned
Requirements of Customer Service Representative:
-Minimum high school Diploma or equivalent; Some college or industry related experience preferred
-At least 12 months office experience preferred
-Able to work independently or with a team
-Excellent verbal and written communication skills
-Ability to interpret general business correspondence, policies, and procedures
-Strong computer skills with a knowledge of Office software
-Great attention to detail and organizational skills
-Quick learner who is open to learning new things
Hours: 8:30am-5:00pm Monday-Friday
Pay Rate: $20.00/hr
Company Description
The Alpha Group is one of Massachusetts largest privately owned staffing firms. We are currently hiring in various locations throughout MA and RI. If this position doesn't interest you please check out our website: www.thealphagroup.com
