Description
The Sexual Health Program Manager provides balanced leadership across clinic operations and community-based prevention strategy. This role ensures the smooth, high-quality functioning of Fenway Health’s low-threshold Sexual Health clinic while also leading community engagement and outreach efforts to expand access among priority populations.
This position is intentionally structured as a 50/50 leadership role, with approximately half of effort dedicated to clinic systems oversight and quality management, and half dedicated to community engagement, partnership development, and strategic outreach.
The Manager oversees grant-funded HIV, STI, and Hepatitis C prevention programming supported by MA DPH, BPHC, and CDC funding, with a focus on gay, bisexual and other men who have sex with men (MSM), transgender and gender diverse communities, who are at highest risk of acquiring these infections.
Primary Responsibilities
Clinic Operations & Quality Oversight (Approximately 50%)
Provide systems-level oversight to ensure the Sexual Health clinic operates efficiently, safely, and in alignment with grant requirements and best practices.
- Oversee clinic workflows, staffing structures, and service delivery processes to ensure client-centered, low-barrier care.
- Oversee the health navigation function as a public health intervention, ensuring health navigators are delivering high quality, culturally competent, affirming navigation services.
- Monitor performance metrics (e.g., testing volume, linkage to care, PrEP initiation, retention) and implement quality improvement initiatives.
- Ensure compliance with funder requirements, internal policies, and safety protocols.
- Oversee inventory systems and scheduling frameworks at a supervisory level.
- Collaborate with clinical leadership to address operational challenges and improve service integration.
- Serve as escalation point for operational issues and implement corrective action plans when needed.
- Provide limited direct service coverage as necessary to maintain continuity of services.
This role is responsible for operational oversight and systems improvement, not routine daily administrative task execution.
Community Engagement & Outreach Leadership (Approximately 50%)
Lead the outward-facing expansion of Fenway Health’s sexual health prevention services among priority populations.
- Develop and implement a comprehensive community engagement and outreach strategy.
- Build and maintain partnerships with community-based organizations, advocacy groups, nightlife venues, shelters, substance use programs, and culturally specific organizations.
- Identify service gaps and design targeted outreach initiatives to increase access among under-reached populations.
- Oversee event-based and venue-based testing initiatives and promotional campaigns.
- Represent Fenway Health at community coalitions and public health convenings.
- Collaborate with Communications and internal partners to support educational campaigns and service promotion.
- Use program data to refine outreach strategy and ensure performance benchmarks are met.
Personnel Management
- Hire and supervise, directly or through direct reports, a team of full time employees
- Engage in 1:1 supervision sessions with direct reports
- Lead efforts related to performance improvement and/or corrective action
- Comply with organization supervisor duties as required
Meet Fenway Health Participatory Expectations
- Adhere to all agency and departmental policies and procedures;
- Adhere to the highest principles of professionalism and patient/client confidentiality;
- Adhere to all Fenway Health policies and procedures, including established safety protocols; identify potential or actual unsafe situations in the environment and takes measures to rectify the situation;
- Attend all required agency and departmental meetings, in-services and professional trainings.
Requirements
- Bachelor’s degree in Public Health or related field required.
- A minimum of 5 years’ experience in public health/health care/human services required, including at least two (2) years with responsibility for program implementation and management of staff.
- Experience in HIV/STI prevention, sexual health programming, or related health promotion initiatives.
- Experience with health promotion/prevention, specifically within communities of color, the MSM community, HIV/STIs and HIV prevention
- Strong project planning, skills as well as an ability to contribute creative yet practical solutions to problems
Preferred Qualifications
- Master’s degree in Public Health or related field, and/or clinical degree preferred
- Direct experience managing sexual health and HIV prevention services targeted towards men who have sex with men, trans, or gender non-conforming populations
- Bilingual and/or bicultural (Spanish and/or Portuguese)
- Ability to multi-task and manage several projects in parallel, paying attention to detail
- Ability to meet deadlines and work within a team-based environment
- Ability to forge cross-functional working relationships with internal teams and external project partners
- Demonstrated excellent written and oral communication skills
- strongly preferred
- Experience working in an ethnically, culturally, and racially diverse environments preferred
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.
LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.
