Lylu Wear is hiring a
Customer Support Representative (Remote) to support our
Distribution Department in Worcester. This role focuses on order-related assistance and customer communication across our supply and delivery flow. Remote position.
Applications are accepted from Massachusetts residents only.
Duties:
- Respond to customer inquiries about orders and deliveries
- Coordinate with distribution and warehouse teams
- Track shipments and resolve delivery issues
- Update order status in internal systems
- Ensure clear and timely customer communication
Skills & Experience:
- Previous customer support experience preferred
- Strong written communication skills
- Comfortable working with CRM or support tools
- Organized and detail-oriented mindset
- Must be currently based in Massachusetts
Rewards & Benefits:
- Remote work within Massachusetts
- Part-time or full-time flexibility
- Structured onboarding and training
- Supportive and collaborative team
- Long-term growth opportunities
If you enjoy helping customers and working closely with distribution operations, join Lylu Wear and support a growing fashion brand from anywhere in Massachusetts. Apply today.
