Lylu Wear is hiring a Customer Support Representative (Remote) to support our Distribution Department in Boston. This role focuses on order-related assistance and customer communication across our supply and delivery flow. Remote position. Applications are accepted from Massachusetts residents only.

Duties:

Respond to customer inquiries about orders and deliveries
Coordinate with distribution and warehouse teams
Track shipments and resolve delivery issues
Update order status in internal systems
Ensure clear and timely customer communication

Skills & Experience:

Previous customer support experience preferred
Strong written communication skills
Comfortable working with CRM or support tools
Organized and detail-oriented mindset
Must be currently based in Massachusetts

Rewards & Benefits:

Remote work within Massachusetts
Part-time or full-time flexibility
Structured onboarding and training
Supportive and collaborative team
Long-term growth opportunities

If you enjoy helping customers and working closely with distribution operations, join Lylu Wear and support a growing fashion brand from anywhere in Massachusetts. Apply today.

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Customer Support Representative (Remote)