Company Overview:
Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a Global Training & Education Manager to join us on our journey.
We have organized ourselves culturally around a set of shared values. We are a team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there. We value trust, so we are a company of people who are open and direct, avoid politics, and who do what it takes to deliver on our commitments. And as we work together, we are empathetic, courteous, and fair, because we respect each other. Finally, we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do
.
Position Overvie
w: Bose Professional is seeking a dynamic and strategic Global Training & Education Manager to design, develop, and deliver a world-class training and enablement program for our internal teams, channel partners, AV consultants, and end users. This role will own the full lifecycle of training—from curriculum strategy to content creation and delivery—and will play a critical role in sales enablement, brand education, and thought leadership. In close collaboration with Product, Sales and Marketing teams, this individual will produce high-impact training and sales content that builds product expertise, accelerates market adoption, and continues to position Bose Professional as a trusted industry lead
er.
Key Responsibil
ities:Curriculum Strategy & Own
- ershipLead the development and ongoing refinement of a comprehensive training curriculum that
- spans:Technical product education (hardware, software, system integr
- ation)Sales enablement (positioning, objection handling, use case se
- lling)Broader thought leadership (e.g., “Audio 101,” ROI of premium sound in commercial s
- paces)Align curriculum with business priorities, product launch timelines, and customer needs across verticals and re
gions.Content Creation & Sales Enab
- lementPartner with Product and Marketing teams to create compelling training and enablement assets, incl
- uding:Interactive e-learning modules and certification
- tracksProduct walkthrough videos and “how-to” demonstr
- ationsSales playbooks, battle cards, and competitive
- guidesVertical-focused pitch decks and ROI calcu
- latorsWebinars, live workshops, and field-ready presentatio
- n kitsTailor content to diverse audiences: from sales and support teams to consultants, integrators, and facility man
- agers.Ensure all content reinforces Bose Professional’s value proposition and drives confident engagement across the buyer jo
urney.Training Delivery & Global Exe
- cutionFacilitate live and virtual training sessions for internal and external audiences, ensuring a high-quality, engaging exper
- ience.Lead a formal “Train-the-Trainer” program to equip in-field Sales Engineers with the knowledge, tools, and confidence to independently deliver training e
- vents.Coach regional teams on effective facilitation techniques and content customiz
- ation.Build repeatable training kits, speaker notes, and modular content that Sales Engineers can tailor to local partner and customer
needs.Stakeholder Engagement & Ali
- gnmentServe as the primary liaison for training and enablement across Sales, Sales Engineering, Product Management, and Mark
- eting.Gather regular feedback from stakeholders to refine content, identify knowledge gaps, and align on business
goals.Performance Measurement & Optimi
- zationDefine and track training KPIs and enablement impact (e.g., training completion rates, sales confidence scores, partner engage
- ment).Continuously optimize training and content strategy based on analytics, user feedback, and evolving business
needs.Manage our Global Headquarters Experience
- CenterCollaborate with cross-functional teams to ensure the Bose Professional Experience Center in Hopkinton, MA is updated, functional, and leveraged as a showcase for product demonstrations and immersive training experi
- ences.Support Company objectives by completing additional tasks as
needed
Qualif
- ications:5+ years of experience in training, curriculum development, content creation, or sales enablement—preferably in professional audio, AV, or adjacent tech in
- dustries.Deep understanding of professional audio and networking
- systems.A demonstrated ability to grasp. Communicate, and train technical concepts w
- ith ease.Experience in designing, programming, and deploying DSP and audio networking systems in commercial environments; prior experience as a DSP trainer is a str
- ong plus.Proven experience developing both technical and commercial/sales-focused training
- content.Outstanding communication, facilitation, and presentation skills with a talent for storytelling and simplifying the
- complex.Experience using modern learning platforms, content development tools (e.g., Camtasia, Adobe Creative Suite), and sales enablement platforms (e.g., Highspot,
- ShowPad).Willingness and ability to travel domestically and internationally (approx.
20–30%).
What Sets This
- Role Apart:A unique opportunity to shape how Bose Professional is perceived in the market—not just as a product innovator, but as an educator, partner, and thou
- ght leader.A highly collaborative, cross-functional role with global impact—empowering sales, elevating partners, and inspiring customers
- worldwide.The chance to define a scalable enablement engine that fuels long-term growth, adoption, and loyalty across the Fusion ecosystem
and beyond.
Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individu
als to apply.
Position/Title: Global Training & Ed
ucation ManagerTime
Type: Full-timeLocation: Preference for Hopkinton, MA area (Hybrid), open to US remote if lo
cated elsewhereReports to: Dire
ctor of ProductDepa
rtment: ProductCompensation Ran
ge: $100k-$135k
