Full-Time or Part-Time: Seeking either a benefits eligible, Full-Time 40
hour/week employee, or a benefits eligible, Part-Time 30 hour/week
employee. The Remote Behavioral Health Coordinator (BHC) is the front
line of communication between the client, therapist, and the Behavioral
Health Department. Has the same responsibilities whether on the phone or
in person. Answers questions or provides general information or directs
a client to a person who can provide more direct and specific
information. Maintains and updates records by getting the appropriate
information from the client and therapist. The BHC protects clients\'
rights by maintaining confidentiality of medical, personal, and
financial information. The BHC will support CHP\'s mission, vision, and
values and will adhere to compliance protocols as well as CHP\'s
policies and procedures. **Remote Behavioral Health Coordinator
Essential Duties and Responsibilities:** - Closely manages therapists\'
schedules. Views client charts the day before. - Receives all incoming
inquiries, screens them, takes messages and/or forwards them to
appropriate staff. - Checks client insurance eligibility referring to
organization\'s procedures. - Completes initial phone intake screening
process with all new clients. - Maintains list of active clients and
gives them initial and/or follow up appointments as needed. - Types
other correspondence. - Maintains calendar of events and schedules and
coordinates appointments for all therapists. - Responsible for all
incoming and outgoing faxes for the department. - Uploads documents and
maintains organized and secured file folders in file cabinets. -
Maintains operations by following policies and procedures, reporting
needed changes to supervisor. - Performs other duties as assigned.
- Competencies: To perform the job successfully, an individual should
demonstrate the following competencies:** - Skilled in computer
software, such as excel spreadsheets, word processing, and other
programs, including experience on Microsoft Office (Word, Excel,
PowerPoint) software, relevant to BH as necessary to perform the
required tasks. - Skilled and trained in coding or billing clients and
insurance companies. - Must have demonstrated ability to communicate
effectively verbally and in writing, utilizing good listening skills,
computer knowledge, and aptitude for details, without losing sight of
larger issues. - Must have demonstrated ability to work effectively in a
collaborative, team based, work environment. - Must demonstrate Cultural
Diversity awareness, sensitivity, and competency, including ability to
work with individuals from diverse cultures and backgrounds. - Exhibits
a high degree of confidentiality and professionalism. **Essential Skills
and Qualifications:** - High School Diploma or GED or equivalent
required. - Fluent in the use of Microsoft Office with experience
working with HER systems preferred. - Must have some experience working
in a healthcare or mental health environment as a receptionist or intake
personnel. - Must have knowledge of general office machines, telephone
systems, fax machine, and other information systems. - Must have the
demonstrated ability and willingness to work cooperatively with
others. - Must be able to maintain a high degree of discretion when
dealing with confidential information. - Candidates with bilingual
abilities are encouraged to apply. While not essential, bilingualism is
a valued asset **Schedule:** - Full-Time (40 hours/week): Monday -
Friday 9:00am-5:30pm - Part-Time (30 hours/week): Monday, Tuesday,
Thursday, and Friday 9:30am-5:30pm [To learn more and apply, please
click
here.](https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6787527){target="blank"
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