NORTH ATTLEBOROUGH HOUSING AUTHORITY
Employment Opportunity
Administrative Assistant
The North Attleborough Housing Authority is seeking a temporary Administrative Assistant for its main office located at 20 South Washington Street. This position pays $20/hour for 37.5 hours/week.
Reception
ESSENTIAL DUTIES:
- General clerical duties include:
- Answers incoming calls, directs inquiries to other staff when necessary
- Typing, filing, processing mail
- Maintaining records and preparing reports for supervisory staff as needed
Administration
- Receiving and processes work order requests, monitoring and recording completion in compliance with program requirements
- Receives and processes housing applications for all NAHA programs
- Demonstrated interpersonal skills to establish and maintain effective working relationships with NAHA staff, vendors, State and Federal agencies and the public.
- Demonstrated ability to achieve, and history of, satisfactory attendance
- Demonstrated courtesy and respect for others via strong customer service orientation,
- Demonstrated ability to maintain a positive professional attitude while representing the proper image of the Authority.
- Proven track record of organization, time management and attention to detail
- Communicates program requirements, preferences, priorities and processes to applicants, including the CHAMP portal
- Processes and post tenant account receivables including ACH payment; serves as initial point of contact for rental
- Prepare reports for delinquent rents for Public Housing Manager and Executive >Director.
- Serves as the initial point of contact for all resident requested work orders
- Prepares all work orders, distributes to staff and closes all work orders
- Monitors the coding and completion of work orders for compliance with state and federal standards. Makes recommendations to adjust work order practices to Executive Director
- Performs various clerical duties related to the facilities of the Authority.
- Assists in inventory process.
- Data entry for EOHLC utility consumption reporting.
- Manages all special requests, projects, and/or investigations assigned by the Executive Director.
- Proficiency in the use of computer systems including Microsoft excel and word. NAHA will train an otherwise qualified candidate in its PhaWeb software program
- Responsible for appropriate handling and timely response to all correspondence/inquiries relative to area of responsibility.
- Maintains strict confidentiality on restricted information, files and records.
- Performs other duties as required.
Qualifications
- Demonstrated interpersonal skills to establish and maintain effective working relationships with NAHA staff, vendors, State and Federal agencies and the general public.
- Demonstrates courtesy and respect for others, a strong customer service orientation, and maintaining a positive professional attitude in always representing the proper image of the Authority.
- Proven track record of organizational skills
- Proficient in the use of computer systems including excel and word documents; will train otherwise qualified candidate in PhaWeb software program
- Proven ability to prepare and maintain statistical as well as narrative reports with ability to communicate professionally; both English and Spanish preferred
- Proven track record to manage your work effectively.
- Demonstrated ability to make decisions independently
- Ability to work extended hours in a stressful work environment
- Demonstrated ability to achieve and maintain a satisfactory attendance
Must be available to work Monday through Friday.
Must have a high school diploma or GED Certificate
Must have a valid driver's license and reliable transportation.
Interested parties should send a cover letter and resume directly to finance@northattleborohousinq.org. Please do not apply through the Town Hall.
