The Town of Dedham seeks highly qualified candidates for the position of Library Assistant to provide support services and direct services to patrons.
Qualifications:
Education and Experience
● High school diploma or equivalent
● Experience in a library environment desirable
● Must receive an acceptable CORI/SORI report
Knowledge, Ability, and Skill
● Proficiency in the use of Microsoft Office, Canva, Google Drive, Sierra Library Service Platform, and willingness to learn new software programs as needed
● Ability to work well with a large staff and diverse patrons and be committed to fostering a positive, collaborative work environment
● Ability to thrive in an ever-changing, fast-paced collaborative environment
● Possess a thorough knowledge of and familiarity with modern office equipment, technology, electronic equipment, and software applications and operations
● Possesses a high degree of organization and time management skills and has the ability to prioritize, multi-task, and handle diverse tasks
● Ability to understand written procedures and understand complex, multi-step, written and oral instructions
● Ability to work independently and as part of a team required
● Ability to take initiative, exercise sound judgment and make decisions within scope of their authority
● High level of professionalism and the ability to maintain confidentiality
● Ability to relate and communicate in a positive manner and deal tactfully and appropriately with the general public and town departments. Ability to recognize those areas for which inquiries should be referred to a superior
● Excellent verbal and written communication skills
● Bilingual or with functional knowledge of another language preferred
● Available to work a schedule consisting of 37.5 hours per week, including evening shifts and a weekend rotation
Essential Functions of the Job
● Acts as a first point of contact for all patrons; assists patrons with general questions about the Library and in the use of materials, greets visitors of Library; answers telephones and directs calls; answers patrons’ inquiries regarding their accounts or reserving museum passes; helps patrons locate Library materials
● Charges, discharges and inspects Library books, materials and equipment
● Sends notices to patrons when necessary
● Collects fees from patrons when necessary
● Provides input in the evaluation, selection, purchase, and cataloging of material
● Inputs data into computer and processes periodicals
● Troubleshoots and instructs patrons on use of Library technology and equipment
● Assists in maintaining Library collections by shelving and straightening Library material, emptying book drops, and shelf reading
● Assists in carrying out special programs or activities through scheduling, refreshments, reservations, and set-up functions
● Assists in creating book displays, posters, and flyers to promote the collection and publicize Library events and services
● Promotes an environment that encourages input and collaboration of all staff members
● Maintains open communication with all staff and the Library Director
● Responsible for maintaining a welcoming, inviting, safe, and clean public and staff spaces
● Responds to patron concerns and enforces guidelines and policies
● Performs other similar or related duties as required, or as situation dictates
● Responsibilities include assignments at both Library locations as needed
How to Apply
Please apply on Indeed or email resume and cover letter to recruiting@dedhamma.gov
Additional Information
The Town of Dedham offers an excellent benefits package including a defined benefit pension plan, 457 retirement plan, tuition reimbursement, 12 week paid parental leave, 80% subsidized health insurance, dental, vision, life, short and long term disability, accident insurance, and critical illness insurance. Employees enjoy 12 holidays, 15 sick days, 3 personal days, and vacation starting at 3 weeks and up to 5 weeks.
The Town of Dedham is an equal opportunity employer. M/F/D/V and does not discriminate based on race, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation or any other legally protected status. We celebrate our diverse community by respecting and appreciating our individual differences. Our inclusive culture energizes all of us to belong, collaborate, and grow.
Job Type: Full-time
Pay: $24.68 - $30.36 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
