We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over.
We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Compliance professional providing support to Brokerage, Import, Distribution, Warehouse Export, and Transcon and our customers. Ensuring Expeditors organization is in compliance by monitoring and regularly auditing all departments. Reporting any non-compliance issues to the Compliance Manager. Maintain all certifications. Compliance professional providing support to Brokerage, Import, Distribution, Warehouse Export, and Transcon and our customers. Ensuring Expeditors organization is in compliance by monitoring and regularly auditing all departments. Reporting any non-compliance issues to the Compliance Manager. Maintain all certifications.
Responsibilities And Duties
Compliance
Prevent late files/payments by ensuring proper use of the statement management reports.
Ensure Employee reporting is handled in accordance with 19 CFR 111.28 through the Branch ER Contact.
Assist in the enforcement of Expeditors Operational Process Standards, policies and procedures.
Review all Powers of Attorney received by the branch for validity, and review POAs & Questionnaire for completeness; upload valid POA and Importer Questionnaire into the POA Tool.
INTERNAL REVIEWS AND MONITORING
Back Up for Compliance Auditor Conduct daily reviews via IDMA/EDMA (Import Daily Monitoring Application) in accordance with Expeditors’ Import Daily Monitoring Program. Derive training topics from results.
Conduct 361 reviews
Assist Branch Compliance Manager with ensuring all monitoring reports are reviewed timely.
Bond Management – Renewals, sales, insufficiencies customer assistance
INFORMATION
Ensure that branch employees are kept up to date on Customs, DG, Compliance and OGA related developments. Visit customs and OGA websites on a regular basis. Ensure familiarity with all government agencies’ Informed Compliance Publications.
Maintain current editions of required reference materials.
Be a knowledgeable and reliable resource for the branch and customer
Act as liaison between the branch and CHQ Compliance
Attend monthly Brokerage, Export, DG & TSA/Compliance Managers’ Conference Calls.
POST ENTRY
Ensure proper and timely filing of PSCs, protests, petitions, supplemental duty tenders, etc., in accordance with regulatory, OPS and CHQ guidelines.
Report all penalties and liquidated damages to U.S. and Canada Compliance Manager.
Manage all post entry activities, from start to finish, using PEMA.
TSA
Maintain Veroot and AR list
Attend Monthly TSA and CCSF Calls
DANGEROUS GOODS
Keep regulatory reference material and resources updated
Ensure that only DG certified personnel handle DG shipments
Ensure that personnel are aware and adhering to DG Regulations and Expeditors Policy
TRAINING
Prepare and hold training sessions on a regular basis for Compliance
Problems discovered during the daily reviews (IDMA & EDMA)
New compliance procedures
Assist all personnel with compliance-related questions and issues Educate the customer
Attend Customs seminars/trainings
SALES/MARKETING
Support sales staff and product managers with new business development, as needed.
Physical Demands
- Use of standard office equipment - computer with keyboard and mouse, phone, copy/scan machine, etc.
- Functions performed primarily while seated/standing at desk
Qualifications
- High School Degree or equivalent required
- Passed background check
- Must be 18 years of age or older
- Good computer skills (Word, Excel, and familiarity with PowerPoint)
- Must be legally authorized to work in the United States
- Must not require future sponsorship for employment Visa
- Must have the ability to work overtime in support of department needs
- Fluent in English, both written and verbal
- Ability to multi-task and prioritize throughout the workday while remaining focused and organized
- Demonstrated ability to be pro-active in thought and action
- Strong organization skills
- Analytical with strong attention to detail
- Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Ability to work independently and in a collaborative team environment
- Willing to pitch in and help on last minute projects or assist team members
- Excellent written, verbal, and interpersonal communication skills.
- Comfortable with numbers and basic mathematical skills
- Has a demonstrated strong work ethic, and reliability
- Comfortable working in a professional business environment
- Must be able to commute to all BOS buildings & to customers as needed
Desired Qualifications :
- A passion for Compliance and doing the right thing.
- A minimum of two (2) years at the Company (not required)
- Demonstrated understanding of applicable Trade Compliance laws and regulations
- Strong familiarity with, and continued pursuit of proficiency in Expeditors’ operating systems, including GCI, CFIT, EDMS, ETMS, and, where applicable, third-party systems used to conduct Expeditors’ transactions.
- DG Certification (U.S. Imports)
- U.S. Customs Broker License (Preferred)
- IATA/FIATA Cargo Certification (Preferred)
- College/University or equivalent business qualifications (Preferred)
Expeditors Core Competencies
- Exceptional Customer Service:
Exceeds customer expectations by anticipating, understanding, and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees)
Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and the code of business conduct and with government regulations.
- Reliability:
- Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, able to manage your own time effectively and can prioritize.
- Collaboration:
- Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay
- Communication:
- Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers, and service providers. Answers phone calls and responds to voicemails, emails, and other communication according to Expeditors' standards.
- Culture:
- Exhibits and promotes the company’s ten cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
- Personal Growth and Development:
- Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
- Base Pay Range: $29 - $35 per hour, based on experience
