Company Description
About Us
At Hype Tier, we are committed to delivering premium service and an elevated customer experience. Our team values reliability, professionalism, and growth. Located in the heart of Atlanta, GA, Hype Tier is rapidly growing and we’re looking for motivated individuals to grow with us.
Job Description
Job Description:
Hype Tier is currently seeking a detail-oriented and dependable Data Entry Customer Service professional to join our team in Boston, MA. This role combines data management with customer service tasks, providing vital support to internal teams and external clients. The ideal candidate will be responsible for accurately entering data, managing records, and assisting customers with inquiries in a timely and professional manner.
Responsibilities:
- Accurately input and update customer data into internal systems and databases
- Respond to customer inquiries via email and phone with professionalism and clarity
- Maintain organized and current records of all customer interactions and transactions
- Collaborate with team members to resolve issues and improve customer satisfaction
- Review data for errors or inconsistencies and report issues as needed
- Ensure confidentiality and security of sensitive information
- Follow up on outstanding customer requests and maintain documentation
Qualifications
Qualifications:
- High school diploma or equivalent; associate degree or higher preferred
- Previous experience in data entry, customer service, or administrative support
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite and data entry software
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong organizational and time management skills
Additional Information
Benefits:
- Competitive salary: $47,000 – $56,000 per year
- Opportunities for professional growth and advancement
- Skill development and training programs
- Supportive and collaborative team environment
- Full-time position with consistent hours
