Live Chat Support
Customer Service
Time Management
Problem Solving
Attention to Detail
Ticketing Systems
Zendesk
C360
Multitasking
About
I'm a customer support specialist with over 3 years of experience in chat and email support (chatter/mailer), complemented by 6 months of callback/voice support experience in 2024. I'm proficient in key support platforms, including Zendesk, C360, Persona, and Back Office (BO) and comfortable managing high-volume queues while maintaining quality and accuracy. I adapt quickly to new systems and enjoy providing efficient, customer-focused solutions.
