Skills
Core Skills:
Microsoft Word
Microsoft Excel
Data Entry
Virtual Assistant
Administrative Support
Customer Service
AI Training & Evaluation
Data Labeling
Written Communication
Attention to Detail
Additional Skills:
Google Workspace
Prompt Generation
Quality Assurance
Record Keeping
Email Management
Web Research
Order Processing
CRM Systems
Canva
Content Review
About
I am Crizalee Recites, a BSBA Marketing graduate from Urdaneta City University with hands-on experience in customer service, administrative support, MS Word expertise, AI training and evaluation, and virtual assistance.
I worked as a Customer Experience Representative at Alorica, one of the Philippines' leading BPO companies, where I handled international client inquiries daily and consistently met performance metrics including CSAT and First Call Resolution. This role sharpened my communication skills, attention to detail, and ability to perform reliably under pressure.
As an Administrative Assistant at Shell, I managed high-value cash transactions, maintained accurate records, and supported day-to-day office operations with efficiency and professionalism.
Currently I work as a freelance MS Word Expert and AI Trainer, delivering professional document solutions for international clients and evaluating AI-generated outputs for clarity, accuracy, and quality. These roles have strengthened my critical thinking, written communication, and ability to work independently in a fully remote environment.
I am highly organized, detail-oriented, self-motivated, and adaptable. I thrive in fast-paced environments, meet deadlines consistently, and am always eager to take on new challenges and deliver high-quality output.
I am available for remote opportunities in generalist tasks, customer service, administrative support, MS Office specialist roles, and AI evaluation — and I am committed to bringing the same reliability and dedication to every client I work with.
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