Emergo by UL ’s Human Factors Research & Development (HFR&D) team is an industry leader in providing user research, user interface design, usability testing and other human factors consulting services to its clients. Many of the world’s leading medical device and pharmaceutical manufacturers rely upon our services to produce safe and satisfying products and get them launched. Our work involves the research, design, and evaluation of the user interfaces of medical devices, pharmaceutical devices, diagnostics and laboratory instruments. Our research and design portfolio include products and systems such as robotic surgery systems, imaging devices, autoinjectors, inhalers, ventilators, mobile medical apps, laboratory instruments and in vitro diagnostic devices. Our portfolio of work also includes non-medical products such as consumer products, automotive diagnostic tools, and software applications.

As a member of the team, you will be:

Supporting usability testing, field research, individual interviews, and group interviews.
Assisting with the review of deliverables and ensuring that they meet quality standards.
Analyzing quantitative and qualitative data to evaluate client user interface designs.
Assisting with client presentations and deliverables and providing solutions to identified improvement areas.
Supporting documentation review and development, including but not limited to risk analyses, user profiles, task analyses, and Human Factors Engineering reports.
Supporting test planning and coordination, including activities such as developing test plans, preparing Investigational Review Board submissions, managing participant recruitment, and preparing testing environments for usability testing.

University Degree (Equivalent to bachelor’s degree) in Human Factors Engineering or a related discipline.
Ability to communicate and present effectively.
Ability to prioritize and multi-task in a fast-paced, collaborative work environment.

What you’ll experience working at UL:

Mission: For Emergo by UL / UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at our organization. We’re able to deliver the best because we employ the best.
Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The salary for this position is is based on multiple factors, including job-related knowledge/skills, experience, and geographical location. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.

Curious? To learn more about us and the work we do, visit UL.com and https://www.emergobyul.com

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A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

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Human Factors Associate

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