Store Manager

Harbor Freight Tools • Full-time • Fitchburg, MA, US • 1d ago

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

The anticipated salary range for this position is $70,000 – $97,808 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Profit Maximization

Drive sales to exceed financial goals
Manage payroll and control expenses
Foster a results-driven store environment
Successfully execute special events

Operational Execution

Prioritize workload
Validate execution of standard operating procedure
Ensure compliance to company policies
A subject matter expert in all operational processes

Talent Optimization

Acquire high quality talent
Training and developing
Performance management
Effectively staff and schedule
Create a team atmosphere

Customer Experience

Ensure a friendly environment
Ensure items are in-stock
Ensure items are priced right
Maintain a neat, clean, and organized store

Success Drivers:

Drive for Results
Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams
Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth.

Problem Solving
Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is not easily deterred.

Managing and Measuring Work
Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives
Monitors process, progress and results and provides effective feedback.

Managerial Courage
Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus
Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication.