IDR is seeking an HR Advisor to join one of our top clients in the Boston area for an opportunity. This role is ideal for an HR professional who thrives in a service-oriented environment and enjoys supporting employees, managers, and internal partners across a range of HR processes. The ideal candidate will bring strong systems experience, excellent communication skills, and a high level of accuracy and professionalism.
Position Overview for the HR Advisor:
- Serve as a primary point of contact for employee and manager HR-related questions, providing timely and accurate support
- Respond to inquiries related to benefits, policies, HR programs, and employee records primarily through phone and email
- Support employee lifecycle transactions, data updates, and policy-related administrative processes
- Guide users on HR self-service tools and help improve the overall employee experience
- Participate in process improvement efforts by analyzing feedback, identifying opportunities, and collaborating across teams
Requirements for the HR Advisor:
- Experience using PeopleSoft and Workday
- Strong customer service mindset with the ability to handle sensitive or difficult interactions with empathy and professionalism
- Excellent verbal and written communication skills
- Strong attention to detail, technical aptitude, and ability to manage multiple priorities
- Analytical problem-solving skills with the ability to resolve routine to moderately complex issues
- Healthcare industry experience is preferred
- Bilingual communication skills are a plus
What’s in it for you?
- Opportunity to support a respected organization in a meaningful HR-focused role
- Predominantly remote schedule with occasional on-site presence for meetings or team events
- Collaborative team environment
- Long-term contract opportunity
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row
