Are you an IT leader with a passion for innovation and inclusion? Join Northeast Arc as our Chief Information and Technology Officer and drive transformative change that empowers individuals with disabilities and their families across Massachusetts.
Northeast Arc is seeking a visionary and strategic Chief Information and Technology Officer (CITO) to lead our technology and innovation initiatives in support of our mission to help people with disabilities become full participants in the community. As one of the largest Arcs in the country, serving over 10,000 individuals across nearly 200 Massachusetts communities, we are committed to leveraging technology to enhance service delivery, streamline operations, and foster inclusive communities. The CITO will play a critical role in shaping the agency’s digital transformation, ensuring robust IT infrastructure, data security, and innovative solutions that empower both staff and the individuals we support. This is more than a job—it’s a purpose-driven opportunity to make a lasting impact in a dynamic, inclusive, and supportive environment.
Job Summary: The Chief Information and Technology Officer will be a visionary leader that aligns technology with Northeast Arc's (NeArc) mission. They will ensure that digital transformations, cybersecurity, data governance, and IT systems (including Electronic Health Records) are strategically implemented to enhance organizational impact, streamline operations, and support program services and community outreach. They will collaborate closely with leadership teams, board members, and external partners to drive innovation and secure sustainable technology investments.
Major Responsibilities
Develops and executes a long-term IT strategy supporting NeArc’s mission, goals, and operational needs
Leads the modernization and integration of legacy systems into cloud-based infrastructures and champions the adoption of digital tools, platforms, and processes to improve program delivery and data management
Develops and maintains cybersecurity measures to protect confidential and private information
Establishes and enforces data governance policies and procedures ensuring compliance with legal, regulatory, and industry standards
Leads, mentors, and develops a high-performing team of IT Professionals and fosters a culture of collaboration and continuous learning
Ensures IT practices align with the overall NeArc governance, ethics, and transparency standards
Acts as the primary liaison between the IT department, senior leadership, and external stakeholders.
Key Qualifications
Bachelor's degree in Computer Science, Information Technology, or related
Master's in Information Science, Technology Management, or related preferred
Minimum 10 years experience with proven track record of growth within IT Leadership
Non profit or social services sector experience preferred
Proven record in digital transformation, systems integration, and cybersecurity
Strong understanding of cybersecurity frameworks, data governance, compliance regulations, and risk management
Passion for non-profit sector and commitment to using technology as a force for positive social impact
Job Type: Full time, in office
Pay Range: $155,000-175,000 annual
Seniority level
Executive
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
Non-profit Organization Management
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