IT Support Specialist

🌟 We're Hiring: IT Admin! 🌟

We are looking for a skilled IT Admin to manage and maintain our IT infrastructure, ensuring smooth operations and optimal performance. The ideal candidate will have a solid background in system administration, troubleshooting, and user support.

📍 Location: Tanger-Assilah, Morocco

⏰ Work Mode: Work From Office

💼 Role: IT Admin

What You'll Do

• Provide onsite technical support to end-users for hardware, software, and network-related issues.
• Diagnose and resolve hardware and software problems, including desktops, laptops, printers, and other peripherals.
• Install, configure, and maintain computer systems, software, and applications.
• Assist with the setup and deployment of new hardware and software.
• Perform routine maintenance and updates on IT equipment.
• Respond to and resolve support tickets in a timely manner.
• Provide training and guidance to end-users on IT-related topics.
• Collaborate with the ICT service delivery team and infrastructure team to ensure seamless support and service delivery.
• Work with the Compliance team to ensure adherence to ISO27001 standards and data privacy regulations.
• Manage IT asset inventory, including tracking and maintaining records of all hardware and software assets.
• Maintain accurate records of support requests, resolutions, and equipment inventory.
• Ensure compliance with company IT policies and procedures.
• Willingness to be assigned to a shifting schedule to provide support as needed.
  
  

What We’re Looking For

✅ Minimum of 3 years of experience in IT administration or related field.

✅ Strong knowledge of networks, servers, and cybersecurity best practices.

✅ Excellent problem-solving skills with attention to detail.

✅ Ability to work independently as well as part of a team.

✅ Proficiency in Windows/Linux operating systems and common applications.

Ready to make an impact? 🚀 Apply now and let’s grow together!