We are seeking a Quality Operations Support Specialist to assist with documentation, quality systems, and process improvement initiatives within a regulated manufacturing environment. This role is ideal for someone with a background in quality assurance and strong technical writing skills, who thrives in a collaborative setting and enjoys working across teams to resolve quality concerns.
Responsibilities:
Redline and initiate Finished Goods Specification creation and revisions
Upload and maintain documentation in document control systems (e.g., MPRs, Specifications, BOMs)
Route SOPs for review and approval
Initiate and create records for External Deviations and Change Controls within eQMS
Ensure timely documentation and tracking of quality events
Draft and revise Work Instructions, Job Aids, and SOPs for the Finished Goods QA team
Contribute to clear, compliant procedural documentation
Partner with Manufacturing, Supply Chain, and Regulatory teams to resolve quality issues
Support ongoing continuous improvement initiatives
Ensure adherence to GMP, ISO, and other applicable regulatory standards
Support optimization of processes within the Quality Management System (QMS)
Requirements
Qualifications:
Bachelor's degree in a scientific discipline (e.g., Biology, Chemistry, Engineering) or equivalent education/experience
1-3 years of quality assurance or quality operations experience in a regulated manufacturing environment (pharmaceutical, medical device, consumer goods, or food)
Familiarity with GMP, ISO standards, and QMS tools
Technical writing experience, including procedural documentation and SOP drafting
Experience with document management systems such as Veeva or similar platforms
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Strong attention to detail, organizational skills, and analytical thinking
Effective communication and interpersonal skills; must be able to understand and clearly communicate quality issues
Benefits
Administrative shift
6-months contract
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Quality Assurance
Industries
IT Services and IT Consulting
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