This position is Onsite. Our office is located at 385 Grove St Worcester MA.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time (38.75 hours) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:00am - 6:00pm. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Primary Responsibilities:

Batches, reviews and performs quality control checks on charge documents/encounter forms in preparation for charge entry.
As required, performs basic CPT/ICD-10 charge entry.
Enter charges and other related data into Epic within accuracy and productivity levels set by Supervisor.
Orders office supplies for Revenue Ops team.
Scans all coding and payment posting batches into Epic. Shreds paper when scan is complete.
Sorts mail and distribute as needed.
Orphan Index clerical support.
Prints and mail appeals for follow up coding team.
Performs other duties as assigned by Supervisor.
Supports other departments within Revenue Operations with on-site tasks.
Run credit card payments received from patients and from insurance companies.
Sorts and alphabetizes claims in morning claim run.
Returned mail for Registration.
Receives deliveries from UPS and Staples.
Regular, reliable attendance is required.
Comply with established departmental policies, procedures and objectives.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
Lives within a communicable distance of 385 Grove St Worcester MA
Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:00am - 6:00pm. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

Experience in a medical office setting
Knowledge of CPT and ICD-10

Soft Skills:

Excellent organizational and communication skills.
Ability to work independently and as part of a team.
Must demonstrate a professional and courteous manner when interacting with customers and co-workers.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $25.05 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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UnitedHealth Group

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