Medical Assistant - Passport Health - Travel Medicine and Immigration Services

At Passport Health, we are dedicated to helping individuals stay healthy and protected through travel medicine, immigration physicals, immunizations, and preventive healthcare services. As the largest provider of travel medicine and immigration medical services in North America, we operate more than 300 clinics across the United States and Canada and are committed to delivering exceptional patient care.

We are seeking a professional, detail-oriented, and patient-focused Medical Assistant to join our Massachusetts team. This role offers a unique opportunity to work in a specialized healthcare setting where you will make a meaningful impact on patients navigating travel health requirements and immigration medical examinations.

Position Details

Location: Primary Clinic: Newton, MA and Secondary Clinic: Quincy, MA - Travel between sites is scheduled and limited to business needs (not constant daily reassignment)
Schedule: Full-Time, Monday–Friday
Hours: Typically 8:00 AM – 4:30 PM (up to 40 hours per week)
Pay: $28.00 per hour

What You'll Do - As a Medical Assistant, you will play a critical role in ensuring a smooth, efficient, and positive experience for every patient. This position combines clinical support, patient coordination, and administrative responsibilities within a fast-paced outpatient environment.

Clinical Responsibilities

Review patient medical histories for completeness and accuracy
Prepare patients for examinations and clinical services
Administer vaccines in accordance with company protocols and state regulations
Monitor patients following immunizations and assist with adverse event reporting if necessary
Perform venipuncture and specimen collection when applicable
Document clinical information accurately within the electronic medical record (EMR)
Communicate laboratory results and coordinate follow-up appointments as directed

Client Experience

Welcome and assist patients throughout their visit
Serve as a primary point of contact for patients completing immigration medical examinations
Respond professionally to patient questions and concerns
Provide clear education regarding required services, documentation, and follow-up steps
Collaborate with Client Services and clinical staff to ensure timely patient care

Administrative Support

Manage patient intake and documentation processes
Collect and process payments
Scan, upload, and maintain patient records within EMR systems
Coordinate physician documentation and appointment preparation
Support daily clinic operations, including walk-in patient assistance and shipment processing
Assist with local business development initiatives and community outreach efforts as needed

Operational Duties

Monitor and maintain vaccine, medication, and medical supply inventory
Ensure proper storage, rotation, and documentation of inventory
Order and track laboratory and clinic supplies
Maintain cleanliness, organization, and readiness of clinical and reception areas
Support compliance with clinic policies and healthcare regulations

What We're Looking For - Required Qualifications

Minimum of 1 year of experience in a clinical or healthcare setting
Strong organizational skills and attention to detail
Excellent customer service and communication skills
Comfortable working independently and managing multiple priorities
Proficiency with computers, EMRs, and Microsoft Office applications
Reliable, punctual, and committed to delivering exceptional patient care
Preferred Qualifications
Medical Assistant Certification (CMA, RMA, CCMA, or equivalent)
Experience administering vaccines and performing venipuncture
Bilingual in Spanish
Experience working in immigration, occupational health, travel medicine, urgent care, or primary care settings

Why Join Passport Health?

Monday–Friday schedule with no routine weekends
Opportunity to work in a specialized healthcare environment
Supportive and collaborative team culture
Meaningful work helping patients meet travel and immigration requirements
Stable, growing organization with locations across North America
Opportunities for professional growth and development

Passport Health

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