Description:

Montshire Pediatric Dentistry is seeking a Scheduling Coordinator to join our team at our West Springfield office. We are a family-owned practice serving nearly 30,000 children across New Hampshire, Vermont, Maine, and Massachusetts. Our work centers on eliminating barriers to care so families can access the dental services they need.

Our mission is to empower our team to use education, prevention, and compassion to deliver the highest quality of care in as many communities as possible. We accept all insurance, including Medicaid, and focus on preventing problems before they become serious, so children need fewer appointments and families get support without added stress.

Our values shape how we work each day. We aim to Create Raving Fans through excellent care, Change the Game through innovation, Own It by taking responsibility, bring our Best Version Today, and maintain Playful Professionalism in every interaction.

This is an opportunity to apply your skills in a meaningful way and be part of work that is genuinely changing outcomes for children. If you’re looking for a position where you can make a real difference in access to care, we’d like to hear from you.

How You’ll Bring Our Values to Life Each Day

Keeps the daily schedule full; fills openings in the schedule same day and within the next 48 hours.
Ensures that all new patients entering the practice have completed paperwork to include insurance details on file prior to their appointment.
Uses software reporting to find and schedule patients who need an appointment.
Reaches out to leadership for guidance or help when needed.
Is a calm and positive presence in an often very busy and ever-changing environment.
Delivers great customer service with a positive attitude.
Works well with other team members.

How We Invest in You

The salary range for this position is $23/hr - $27.50/hr. Final compensation is determined during the selection process and considers experience, education, and internal equity.
Benefits include paid time off, health, dental, vision, and profit sharing.
Training, mentorship, and a team culture where every person’s contribution matters.
A supportive and fun environment that encourages collaboration, growth, and fresh ideas.

Onboarding Timeframe: Mid to end of February

Requirements:

What Makes You a Great Fit

Ethics - Treats patients and coworkers with kindness and respect; keeps commitment Inspires the trust of others; works with integrity and ethically; demonstrates and upholds organizational values.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events with calmness and positivity.
Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions and suggestions; participates in meetings. Writes clearly & with accuracy.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently, plans for additional resources; asks for help when needed to assure all tasks are completed well and on time

MONTSHIRE DENTAL PC

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