Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 350 stores globally, an experiential, “sweet-easy” flagship concept, and large scale operations and delivery capabilities ... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

As a Car Delivery Driver at our UofM store located at 30 Main St, Amherst MA 01002, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the word “Delivery” a whole new meaning by delivering the Cookie Magic to our fans wherever they are. SOME OUR SWEET DELIVERY DRIVER PERKS:

Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
Small but busy delivery zones
Paid vacation and sick time off
Flexible part-time work schedules
Pet insurance for your furry loved ones
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
FREE cookies with every shift! WHAT WILL I DO AS A DELIVERY DRIVER?
Check orders for quality and accuracy before they leave the store
Deliver our cookies, milk and ice cream to our loyal fanbase, in a timely and safe fashion
Provide quality customer service through positive and professional interaction with customers whether in-person or by phone
Use Insomnia’s delivery app to approved company standards and provide accurate status updates to customers. DESIRED SKILLS/EXPERIENCE:
Excellent time management and organizational skills
Knowledge of the 2-mile radius surrounding the store is a plus!
Must have your own car, license, valid registration, and valid insurance
Must be able to pass a motor vehicles background check
Must have a smartphone with data plan
Must be legally eligible to work in the United States
Must be 18 years or older to be employed

At Insomnia Cookies, warm cookies are just the beginning.

As a Cookie Crew Delivery Driver, you'll deliver more than cookies—you'll deliver the moments people remember. Whether it's a late-night study break, birthday surprise, office celebration, or just someone's well-deserved treat, you'll be the friendly face bringing a little happiness right to their door.

When you're not out making deliveries, you'll be part of the bakery team—helping prepare orders, welcoming guests, and keeping the bakery running smoothly. Every shift is different, but one thing never changes: our commitment to delivering warm cookies and exceptional hospitality.

If you enjoy driving, meeting new people, and working with an energetic team, we'd love to meet you.

WHAT YOU’LL DO:
Every shift is a mix of driving, hospitality, and teamwork. You'll:

Deliver Insomnia Cookies orders safely, accurately, and with a smile
Ensure every order arrives warm, complete, and ready to impress
Navigate efficiently using GPS and delivery technology while following safe driving practices
Welcome guests in the bakery and provide friendly service between deliveries
Assist with preparing, packaging, and organizing delivery and pickup orders
Help bake and package cookies and other treats as needed
Operate the register and process guest transactions
Keep the bakery clean, organized, stocked, and food-safe
Work closely with your bakery team to keep orders moving quickly and accurately
Help create the kind of guest experience that keeps people coming back

Qualifications

Must be 18 years of age or older
Valid driver's license with a safe driving record
Access to a reliable, insured vehicle that meets company requirements
Current auto insurance that meets state minimum requirements
Smartphone capable of running company delivery applications
Availability to work evenings, nights, weekends, and holidays

Physical Requirements
This position regularly requires the ability to:

Drive safely for extended periods throughout a shift
Frequently enter and exit a vehicle
Stand and walk for extended periods while working inside the bakery
Lift, carry, and transport orders weighing up to 30 pounds
Occasionally lift up to 50 pounds with assistance
Reach, bend, twist, kneel, and carry bakery products
Work in varying weather conditions while making deliveries
Work around ovens, refrigeration equipment, and moderate bakery noise levels
Communicate effectively with guests, coworkers, and leadership

Work Environment
You'll split your time between our bakery and the road.

Inside the bakery, you'll work in a fast-paced environment with ovens, refrigeration equipment, cleaning chemicals, and moderate noise levels. Outside the bakery, you'll drive in varying weather and traffic conditions while following all safety policies and traffic laws.

Schedule Expectations
Our busiest times are evenings, late nights, weekends, and holidays. Delivery Drivers should have availability during these peak business hours. Scheduling needs vary by location.

Equal Employment Opportunity
Insomnia Cookies is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Reasonable Accommodation
If you require a reasonable accommodation during any part of the application or hiring process, please let us know. We are committed to providing reasonable accommodations to qualified individuals with disabilities.

Additional Information
Employment with Insomnia Cookies is contingent upon successful completion of any background checks, employment verification, and other pre-employment requirements applicable to the position and permitted by law.

Ready to Join the Cookie Crew?
Whether this is your first job or your next step, we're looking for people who bring great energy, take pride in their work, and love making someone's day a little sweeter.

When you join Insomnia Cookies, you'll enjoy:

Competitive hourly pay plus tips
Early Wage Access (get paid the next day!)
Flexible scheduling
Employee discount (free cookies!)
Opportunities for growth into Shift Leader and other bakery leadership roles

Many of our leaders started as Cookie Crew Members and Delivery Drivers. If you're looking for more than just a job, you'll find plenty of opportunities to grow with us.
We can’t wait to meet you!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Insomnia Cookies

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