Job description:

Employee will assist in providing information & referral and intake services to persons with disabilities; with high regard for the empowerment of the consumer’s efforts to achieve personal goals and eliminate barriers.

RESPONSIBILITIES:

Provide information & referral services to consumers in person, via phone, U.S. mail, or electronically.

Provide intake services for eligible consumers requesting services.

Update & maintain information & referral resource database.

Research and share information with staff resource coordinators as requested.

Communicate with staff, community organizations, & consumers via electronic media.

Document work through the use of database, narrative, and statistical forms.

Maintain strict confidentiality and professional behavior with consumers

Attend staff meetings & trainings; other duties as required

MINIMUM QUALIFICATIONS:

Must have obtained a high school diploma

Excellent organizational, problem solving/planning and facilitative communication skills.

Ability to establish and maintain productive relationships with consumers, co-workers and supervisor in addition to working as a team player.

Knowledge of Microsoft office suite and demonstrated computer abilities.

Direct experience with disability highly desirable

Strong interpersonal, analytic and communication skills

Demonstrated ability to manage multiple projects and priorities; attention to detail

Job Type: Full-time

Pay: $21.00 - $22.50 per hour

Expected hours: 37.5 per week

Benefits:

Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off

Work Location: In person

Independence Associates, Inc.

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