About DPBIO

DPBIO is a leading innovator in single-cell analysis and antibody screening technologies. We are seeking a passionate, results-driven Field Application Scientist (FAS) to join our growing team and support our global reach.

Title: Field Application Scientist

Location: Boston, MA, United States (Remote/Hybrid)

Job Type: Full-Time

Position Overview

As a Field Application Scientist, you will play a vital role in driving sales growth and ensuring customer success within your territory. Leveraging your strong scientific background and consultative approach, you will support both new and existing customers in the life sciences sector, including BioPharma, Biotech, CRO/CDMO organizations, and research institutes, with a focus on antibody discovery, enzyme evolution, and related applications.

This is a highly visible and impactful role that involves hands-on work with advanced lab instrumentation. Ideal candidates are excellent communicators with a strong customer focus and willingness to travel up to 45-65%.

Key Responsibilities

Conduct pre- and post-sales technical presentations and live demonstrations at customer or DPBIO sites
Deliver comprehensive application training to customers on DPBIO's products and technologies
Provide timely technical support and troubleshooting via email, phone, or on-site visits
Gather customer feedback and communicate product requirements internally to drive improvement
Apply structured problem-solving approaches to resolve technical and application-related issues
Contribute to the development and review of technical content, including user manuals, application notes, white papers, and presentations
Collaborate with the Sales, Service, and Marketing teams to support overall company objectives
Attend scientific conferences, trade shows, demo and customer meetings
Support the sales process from lead generation through closing
Support strategic partnerships, accounts, consultant relationships when needed
Attend industry events and travel up to 45-65%

Requirements

Qualifications

M.S. or Ph.D. in a Life Sciences discipline
Extensive technical knowledge and hands-on experience with antibody screening techniques (e.g., flow cytometry, high-throughput monoclonal screening, ELISA)
Familiarity with immunology, cell-based assays, and microscopy platforms; experience in modern cell and molecular biology techniques
Excellent verbal and written communication, documentation, and presentation skills
Mandarin Speaking

Professional Characteristics

Self-motivated and proactive with excellent organizational and problem-solving skills
Committed to delivering exceptional customer service and building long-term relationships
Eagerness to learn and identify opportunities for improvement and innovation

Position Requirements

Ability to lift, push, pull, carry, and move equipment weighing 50+ lbs
Ability to stand, walk, or sit for extended periods
Frequent use of hands for pipetting, typing, and phone use
Must pass a health screening

Benefits

Health Insurance

401K

PTO

Training

DPBIO

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