Guest Experience Manager

Davis Farmland & Davis Mega Maze | Sterling, MA

Love leading from the front? Thrive in fast-paced, guest-focused environments?
Love people, the great outdoors, and having fun while you work?

Join Davis Farmland & Davis Mega Maze, an exciting seventh-generation family farm, where tradition, innovation, and unforgettable guest experiences come together. We’re hiring a Guest Experience Manager to help lead the charge across our high-energy farm park.

This is a full-time, year-round position for a hands-on leader who is passionate about people, service, and creating magical moments for families.

What You’ll Do

Lead daily guest-facing operations across the farm, Mega Maze, and orchard
Oversee admissions, memberships, parking, retail, and reception
Manage, train, and motivate both seasonal and year-round teams
Resolve guest concerns quickly, confidently, and with care
Drive efficiency, sales, and consistent service standards
Ensure all guest areas are polished, welcoming, and guest-ready

Who You Are

A hands-on leader who thrives in motion - this is not a desk job.
Confident, decisive, and people-focused
Experienced in attractions, guest services, hospitality, or high-volume retail
Comfortable working weekends, holidays, and peak seasons
Energized by improving systems and elevating the guest experience

Why You’ll Love It Here

A high-energy, theme-park-style environment on a real working farm
The opportunity to be part of a 7th-generation, family-owned business
Real leadership impact—your ideas truly matter
A place where families make lifelong memories, and you help create them

This is an active, hands-on role that keeps you on your feet all day, outdoors in all types of weather, and lifting up to 50 pounds. If you love fast-paced days, happy guests, and making a little magic, we’d love to hear from you—apply today!

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training

Work Location: In person

Davis Farmland

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Guest Experience Manager