We are seeking a Case Manager - Young Adult Population to join CTI’s Youth Services team, located at the Youth Opportunity Center. This Case Manager will provide support to young adults (ages 18-24) entering programming. This includes providing entry level case management, advocacy, referral information and supporting participants in overcoming barriers to long-term, independent housing.

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We Offer

Pay rate: starting at $24.34 per hour
Casual work environment
4 weeks of Paid Time Off
Medical, dental, and vision insurance
Paid Life Insurance
Tuition reimbursement of up to $5,000
12 paid holidays
Paid sick leave
Career advancement and professional development
5% contribution to your 401K retirement account after 6 months of employment - whether you participate on your own or not
Great coworkers and a great mission with an outstanding Community Action Agency
37.5 hour work week but paid for 40 hours

Responsibilities Include

Work closely with individuals to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
Comfortable working in a Residential Setting, supporting with ADL’s, and utilizing a trauma-informed approach
Assist other Youth Services team members as needed, supporting programming and difficult or complex situations
Receiving and monitoring new referrals to the Young Adult Population Programming
Developing and using network of available services to assist participants and staff
Supporting and completing onboarding and program entry documents with staff and participants
Collaborating with Young Adult Population staff to support participants in service-planning
Establishing and maintaining working relationships with internal/external partners
Data input, file management, case management software and all administrative tasks as necessary

Qualifications

Prior related experience required
One year of assessment, advocacy and case management work in a Human Service field strongly preferred
High School Diploma or Equivalent required
Prior experience working with at-risk youth
Ability to work comfortably with at-risk youth in both group and individual settings, preferably with experience supporting at risk youth entering into employment and post-secondary education
Demonstrated knowledge of community resources available to low-income individuals and families
Excellent customer service, organizational, oral and written communication skills
Ability to manage multiple priorities and work in a fast-paced environment
Proficient computer skills required in basic computer software and data collection systems
Excellent crisis management skills
Ability to maintain accurate records and confidentiality of information
Excellent attention to detail
Bilingual (English/Spanish, English/Khmer, English/Portuguese) preferred
Valid Driver’s License

If you are you interested in a position that will make a difference in your life and the lives of others, we encourage to apply. Community Teamwork is a private non-profit organization with over 600 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Equal Opportunity Employer – Vets/Disabled

Community Teamwork

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Case Manager - Young Adult Population