Director – Employee Relations & Talent

Pay Range $115,000 - $130,000

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

Oversees the development and implementation of employee relations strategies and talent management initiatives. Leads a team responsible for fostering a positive workplace culture, resolving employee issues, and driving employee engagement. Develops policies and programs to attract, retain, and develop talent aligned with organizational goals. Collaborates with senior leadership to support workforce planning and organizational development.

Essential Functions And Responsibilities

Lead, develop, and inspire an HR team in a fast-paced, growth environment, setting the tone, direction, and priorities for the HR team functions
Serve as a senior, influential HR leader and trusted advisor, representing the HR perspective in all Agency interactions and leadership forums.
Oversee engagement and belonging activities.
Provide consultative guidance to HRBPs and leaders on complex employee relations matters, including overseeing thorough, objective investigations and issue resolution.
Manage core HR functions with a strong focus on employee relations, performance management, talent development, and employee engagement.
Oversee and ensure consistent execution of the performance review process; prepare and deliver timely, constructive performance feedback in alignment with organizational policies.
Deliver manager development training and employee orientation programs.
Implement leadership management, and engagement initiatives across the Agency.
Partner closely with Compensation & Benefits to ensure alignment on salary objectives, talent strategy, and cohesive support to business units.
Ensure regulatory compliance with EEO, Affirmative Action, Workers’ Compensation, and
applicable labor laws; participate in and lead audits as required.
Promote operational excellence by driving consistency in HR systems and processes, including ATS data integrity.
Participate in regular leadership meetings and contribute to strategic decision-making.
Attend external events (e.g., fundraisers, community functions) and support business needs, including occasional evening work.
Operate with a high degree of autonomy, discretion, and accountability, demonstrating a strong bias for action, exceptional work ethic, and commitment to excellence.
Uphold the values of CTI – Equity, Integrity, Compassion.

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

7+ years of progressive HR experience, including 3+ years of management experience, or 3+ years of employment law practice with 3+ years of management experience.
Data driven with a deep knowledge of HR systems, preferably with AI experience
Ability to foster teamwork
Ability to drive strategic direction
Problem-solving skills
Employee relations experience
Strong proven leadership and decision-making abilities.
Excellent customer service, organizational, interpersonal, oral and written communication skills.
Ability to build collaborative relationships
Desire to work with low income, culturally diverse, and at-risk families and individuals.
Must be able to pass a Background Record Check, including fingerprinting.

Preferred Qualifications

Juris Doctor preferred
SHRM-SCP, SPHR preferred

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. We offer:

4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.
Medical, Dental, and Vision Insurance - Company Paid Life Insurance – Critical Illness Insurance-Pet Insurance
Tuition Reimbursement - Career Advancement and Professional Development Opportunities
5% employer contribution to your 401(k) retirement account after 6 months of employment
Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.
The stated salary range represents the Agency’s good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications.

Equal Opportunity Employer – Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.

Community Teamwork

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Director - Employee Relations & Talent