Posting Date:

1/14/26

Department:

Police Department

Job Code:

C090 (#1543)

Sequence #:

Number of Hours Per Week:

37.50

Additional Work Hours Information:

Union Affiliation:

Teamsters Local 25

# of openings:

Type of Employment:

Regular

Civil Service Type:

Official Service

ABOUT THE CAMBRIDGE POLICE DEPARTMENT

The Cambridge Police Department is a dedicated and diverse group of professionals committed to working collaboratively with the community to make the City of Cambridge a safe and desirable place to live, work, worship, and visit. Our mission is to partner

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include, but are not limited to, the following:

Serve as the primary point of contact for all visitors and callers to the Operations and/or Support Division.
Manage office administrative functions as directed by the Superintendent(s) or designee, including filing, ordering supplies, generating reports, and conducting research projects.
Receive, screen, and direct incoming telephone calls.
Research, compile, maintain, and safeguard complex and confidential departmental records and reports, including sick rosters and attendance records.
Coordinate the annual employee awards ceremony in collaboration with the assigned Commanding Officer.
Receive incoming mail; open, date-stamp, and distribute to appropriate staff; and handle routine correspondence.
Assist with scheduling meetings and coordinating calendars.
Perform other related duties as assigned.

MINIMUM REQUIREMENTS

High School Diploma or equivalent required; Associate’s degree preferred.
Minimum of one (1) year of relevant work experience.
Prior office experience with strong interpersonal, written, and verbal communication skills.
Demonstrated customer service and public-facing experience.
Proficiency with Microsoft Office applications (Outlook, Word, Excel).
The City may require the successful candidate to pass a computer proficiency test at hire or within twelve (12) months of hire.
Strong organizational and time-management skills.
Ability to present a professional image both in person and over the telephone.
Ability to receive and follow supervisory direction.
Ability to manage multiple tasks and adapt to changing priorities.
Highly organized, detail-oriented, and able to work both independently and as part of a team.
Availability to work overtime as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

PHYSICAL DEMANDS

The employee must be physically able to operate standard office equipment, including computers, telephones, calculators, copiers, and fax machines. The position requires prolonged periods of sitting and computer use, the ability to access and retrieve information from electronic systems, and the ability to lift up to 20 pounds. Sufficient mobility is required to travel throughout the City of Cambridge attend trainings and seminars as necessary.

WORK ENVIRONMENT

This position operates in a general office environment with air conditioning and fluorescent lighting. Noise levels may be elevated during peak activity periods due to frequent phone calls and foot traffic. Equipment used includes phones, personal computers, printers, copiers, and fax machines. This position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs.

REQUIRED DOCUMENTS:

Please upload the following documents to complete your application:

Resume
Cover Letter

ABOUT THE CITY OF CAMBRIDGE

The City of Cambridge is a diverse and vibrant community that 120,000 residents of different ethnic, racial, religious, U.S. nationals and other backgrounds call home. We take pride in our City’s diversity and strive to create a workplace that is reflective of the community we serve - one in which all employees can thrive. The City is also deeply committed to creating an environment in which all our employees are treated equitably and feel included. In joining our team, you would work in a workplace environment that advances and values antiracism, diversity, equity, and inclusion (ADEI), and that is committed to embedding ADEI best practices and tenets in all aspects of our work. City of Cambridge residents are especially encouraged to apply to job openings.

EQUAL OPPORTUNITY / AFFIRMATIVE ACTION

The City of Cambridge is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, age, national origin, disability, or any other protected category. Women, minorities, veterans, members of the LGBTQ+ Community, and persons with disabilities are encouraged to apply. The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request by contacting Human Resources at humanresources@cambridgema.gov.

City of Cambridge, MA

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