Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting toptier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US.

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant while maintaining a development-focused outlook; we are here to train, mentor and develop you while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

General Manager

The Role: Senior General Manager of Operations

Salary Range: $100,000 - $120,000

Bonus Structure: 20% of salary

Operations Bonus: $20,000/yearAll in package may be: $150,000/year

Key Responsibilities

Working with the Owner as your mentor in the restaurant, some of your responsibilities will include:

Role modelling hospitality to our guests and team members
This leader will take over the hospitality and guest service role
Communicating and connecting with guests to ensure satisfaction at an exceptional level
Implement initiatives to increase sales and increase profit
Building systems for your restaurant to apply to your sales and profitability goals
Controlling the hiring process, including conducting interviews, onboarding, and training for multiple positions
Hiring/promoting and training young and inspiring new managers coming into the system; making tough decisions to build a well rounded management team
Assist in developing Assistant Managers and Supervisors every day
Strong overlap into the kitchen and supporting the Executive Chef and Sous Chefs
Accountability of the P & L - daily, weekly and monthly
Mentoring the kitchen team and their with profitability
Leading the day to day operations under the mentorship of the Executive GM
Responsible for the profitability of the restaurant from every aspect
Tooling and retooling the guest service experience - ensuring the wow experience every time
Building business plans and executing with your leadership teams
Understand the ebb's and flows of the restaurant and managing them well
Ensuring the guest service experience is 2nd to none every day
The GM and Chef are the face of the business in the community - you will be an important piece as the GM in training!

Key Requirements

2+ years experience as a General Manager in upscale casual dining
5+ years of Leadership experience in full-service restaurants or bars as a Manager at all levels
Proven leadership skills: desire to develop and motivate the people around you to always be their best
Energetic and positive
Hospitality and guest driven and focused
Strong patience and communication skills
Drive for continuous improvement
Committed to being inclusive and embracing diversity
Experience in leadership development an asset

Opportunities

With our company, you will have the chance to:

Gain valuable leadership skills and experience
Grow your career in our rapidly expanding company
Cultivate your own development by working with senior leaders
Attend leadership development seminars and conferences
Growth into a GM in the future; a goal of 12-24 months
Learn about opportunities for taking part in new restaurant opens across Canada and the USA

Blue Shock Executive Search

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General Manager