Job description:

Blank Industries LLC is a New England landscape product and ice melt manufacturer and supplier located on over 12 acres in Hudson, Massachusetts. We are seeking a motivated Office & Maintenance Administrator to support daily office operations while also coordinating with the facility maintenance team.

This role is responsible for handling customer service, office administration, and inside sales support, while also overseeing maintenance coordination, facility organization, and vendor management. The ideal candidate is organized, proactive, hands-on, and customer-focused, with a strong work ethic.

Key Responsibilities

Office Administration & Customer Service

Provide excellent customer service by responding to inquiries and resolving issues with clear solutions, explanations, and options
Communicate product and service information and assist with order entry, account updates, and service requests
Maintain communication with customers regarding order status, delivery updates, and issue resolution
Answer incoming phone calls and greet visitors in a professional and friendly manner
Assist with general administrative tasks to support daily office operations
Assist with order processing
Maintain organized office records and documentation
Track and prepare reports on sales leads and activity
Work with Office Manager and HR Manager to maintain operational efficiency

Maintenance & Facility Coordination

Coordinate routine maintenance and repairs for office, warehouse, and yard areas with the Maintenance Supervisor
Serve as the primary point of contact for maintenance vendors and service providers
Track preventative maintenance for equipment and facility systems
Maintain maintenance logs, service records, and compliance documentation
Assist with inventory and ordering of maintenance supplies and office materials
Support internal teams with facility-related requests and workspace organization
Ensure compliance with safety policies and workplace standards
Process PO Requests from maintenance team

Core Competencies

Customer-focused mindset
Strong organizational and multitasking abilities
Reliability and accountability
Self-motivated with the ability to work independently
Strong communication and interpersonal skills
Attention to detail and accuracy
Problem-solving and active listening skills
Basic understanding of facility maintenance
Ability to coordinate across multiple departments and vendors

Qualifications

Must be 18 years or older
High School Diploma or equivalent required
1–3 years of office administration, and facilities coordination experience
Excellent written and verbal communication skills
Strong time management and organizational skills
Proficiency in Microsoft Office and basic computer systems
Netsuite Experienced (preferred)
Manufacturing experience is a Plus
Reliable transportation required
Basic knowledge of maintenance coordination, logistics, or property upkeep is a plus

Please also fill out this questionnaire to have your resume expedited!

https://blank-hiring-forms.netlify.app/office_admin_application.html

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Retirement plan

Blank Industries LLC

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