Why You’ll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at BED in Concord, MA may be perfect for you!

Pay: $ / hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today! ResponsibilitiesFront Desk Customer Service Representative Responsibilities

Provide customers with professional service and assistance
Making hotel and catering reservations for inbound and outbound aircraft
Processing customer purchases and fuel transactions
Work closely with line service personnel and pilots, ensuring all customer service needs are met
Occasional travel may be required to support another Atlantic location.
You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Required SkillsFront Desk Customer Service Representative Qualifications

Customer service/hospitality experience
High school diploma or GED certificate
18 years of age
A valid state driver’s license
Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.

Atlantic Aviation

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Aviation Front Desk Customer Service Representative - Full Time