Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role Summary

The HR Advisor is an individual contributor role that delivers expert guidance and practical solutions to people managers across athenahealth. This role provides fast, reliable support to people managers, helps leaders navigate policies and practices, and resolves day-to-day people challenges — ensuring every manager has the support they need to lead effectively.

Team Summary

The People Function partners with the business to build organizational capability, attract and develop exceptional talent, and create a culture where everyone can thrive and do their best work. We design people strategies, deliver expert guidance, architect enabling systems, and drive the programs and insights that advance business performance and employee success.

Essential Job Responsibilities

Serve as the primary HR contact for people managers, providing coaching on employee matters, conflict resolution, and performance management.
Guide managers through performance improvement plans (PIPs), disciplinary actions, and other employee relations matters in partnership with ER.
Deliver practical, policy-aligned guidance on HR practices, balancing employee advocacy with organizational needs.
Partner with managers to navigate complex people challenges, including difficult conversations, team dynamics, and organizational change.
Learn and use AI tools to support your work, sharing what works well with colleagues and flagging use issues or problems with data privacy.
Participate in roll outs of new tools including AI solutions by testing the in real work situations, sharing results and helping to bring stakeholders and team members along.
Support company-wide HR initiatives, including onboarding, performance management, and diversity programs.

Additional Job Responsibilities

Identify opportunities to improve HR service delivery and support implementation of new approaches.
Build and maintain a documentation library of internal processes to improve efficiency.
Collaborate with the broader HR team to meet departmental goals and drive continuous improvement.

Expected Education & Experience

3+ years of professional experience, with at least 2 years in an HR generalist, HR advisor, or employee relations role.
Possesses strong verbal and written communication skills, enabling clear articulation of HR policies and solutions, effective stakeholder management, and building strong relationships with employees and leaders.
Demonstrates experience coaching managers through employee relations matters, performance management, and policy interpretation.
Strong problem-solving skills with the ability to navigate ambiguous situations and provide clear, actionable guidance.
Ability to manage multiple priorities, work independently, and deliver results in a fast-paced environment.
Proficiency in Microsoft Office.
Experience with HRIS systems (Workday preferred) is a plus.
Demonstrated interest in learning and applying AI applications for HR, with willingness to experiment and help colleagues feel comfortable with new technology.
Experience helping others adopt new tools, whether through informal coaching, creating guides, or formal training.
Bachelor's degree in Human Resources, Business, or a related field is preferred but not required.

Expected Compensation

$101,000 - $173,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About Athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What We Can Do For You

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity

athenahealth

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HR Advisor