Who are we? Altro has been at the forefront of innovation for over 100 years. Today, working closely with architects, end customers, engineers, designers and contractors around the world, our insight and expertise help them transform everyday spaces into environments that can improve the wellbeing of everyone that uses them.

As a family-founded business, we have a strong sense of what we value and a way of thinking inspired by The Bauhaus – a balance of quality, form and design-led function – that puts people’s needs at the heart of everything we do. It’s a human-centered approach to designing for the demands of 21st century life. With offices across Europe, the Americas, Asia Pacific and the Middle East, we remain committed to developing solutions that stand the test of time. We combine the best in contemporary style with the functionality required to improve the way we all live and work, wherever in the world that may be.

What are we looking for?

Our team is seeking personable and motivated Top Talent to support the company’s Human Resources Team as a Human Resources Administrative Assistant located in our Wilmington, MA facility. The ideal candidate for this position is a highly organized and proactive professional who plays a key role in supporting the HR department and contributing to employee training and development initiatives. This position is ideal for a recent college graduate eager to launch their career in human resources and grow within the field. Reporting to and working closely with the Human Resources Supervisor, this role offers a blend of administrative support, recruiting, and training coordination, providing a unique opportunity to build a strong foundation in HR practices. Responsibilities include interview pre-screening and scheduling, onboarding, employee file maintenance, and assisting with special projects to support the overall goals of the HR department. A keen attention to detail is essential for success in this role.

Responsibilities:

Prepare, edit, and distribute correspondence, reports, and presentations, ensuring that materials are professional, accurate, and completed on time.
Respond to phone calls and emails, providing excellent customer service to employees and external contacts, and directing inquiries to the appropriate HR team member.
Maintain accurate and up-to-date employee records, both physical and digital, in compliance with legal and organizational policies. Assist with audits and ensure all documentation is stored securely and organized for easy access. Continuously update records to reflect changes in employee status, such as promotions, transfers, or terminations.
Coordinate the onboarding process for new hires, including but not limited to scheduling orientation sessions with HR and IT, and ensuring all necessary paperwork is completed.
Collaborate across departments to ensure new employees are set up with required tools and resources.
Assist in the recruitment process by posting job openings, ensuring accurate and appealing job descriptions.
Review resumes and facilitate the first step in the recruiting process by conducting phone screens.
Schedule interviews, answer questions, and provide updates on candidate application status.
Respond to employee questions regarding benefits, escalating complex issues to senior HR staff when necessary. Maintain accurate records of all benefits-related transactions and ensure compliance with policies.
Assist in the scheduling and organizing of HR-related events, such as training sessions and team-building activities. Handle venue bookings, prepare materials, and track participation to ensure events run smoothly.
Contribute to creating and maintaining Altro’s LMS system, ensuring that training content is relevant, engaging, and accessible to all employees.
Upload and organize training modules, monitor completion rates, and troubleshoot technical issues related to the LMS. Collaborate with HR and departmental leaders to identify training needs and develop strategies to meet them effectively.
Learn to use editing software such as Camtasia and Easy Generator to develop high-quality training materials, including instructional videos, e-learning modules, and interactive presentations.
Assist in updating existing content and designing new materials that align with company goals and employee development needs.
Input and update employee information in the HRIS system, ensuring all data is accurate and current. Generate reports on key metrics, such as turnover rates, compliance training completions, or workforce demographics, to support HR planning and decision-making.
Assist employees with basic troubleshooting or navigation of HR systems and escalate technical issues when needed.
Monitor compliance with labor laws, company policies, and industry standards.
Help distribute updates to policies or employee handbooks, ensuring all staff are informed of changes. Provide support in preparing for and managing audits or compliance reviews.
Contribute to special HR initiatives, such as employee engagement surveys, diversity and inclusion programs, or wellness campaigns.
Work on the implementation of new HR tools or platforms, providing administrative support, training employees on the use of the systems, and troubleshooting any issues.
Handle sensitive information with a high level of confidentiality and professionalism.
Safeguard employee data and HR-related materials, ensuring they are accessible only to authorized individuals.
Represent the HR department with a friendly and professional demeanor, maintaining trust and a positive working relationship with all employees.
Other duties as assigned.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Requirements:

Bachelor’s degree in Human Resources, Business Administration, Communications, or a related field (or equivalent combination of education and experience) preferred.
Interest in starting a career in human resources and eagerness to learn and grow within the field.
Exceptional attention to detail with the ability to maintain accuracy in tasks such as record-keeping, data entry, and document preparation.
Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and a willingness to learn new software tools.
Strong written and verbal communication skills.
The ability to interact professionally with employees at all levels.
Familiarity with or interest in learning HR systems (e.g., ADP, HRIS platforms) and learning management systems (LMS).
Basic technical aptitude and a willingness to learn video editing tools such as Camtasia and Easy Generator for training content creation.
Ability to handle sensitive and confidential information with discretion and professionalism.
Positive attitude, proactive mindset, and the ability to work independently as well as collaboratively in a team environment.
Prior experience in an office or administrative setting (internships or part-time roles are acceptable) is a plus but not required.
Demonstrated experience in fast-paced environment and ability to work effectively under pressure.
Must be coachable and willing to learn/be trained.
Ability to work autonomously and accurately, without constant oversight.
Ability to conduct self in a professional manner, even under stressful situations.

Hours: This is a full-time Monday-Friday position, with typical working hours being 7:00/8:00am – 4:00/5:00pm. Occasional variations in working hours may be required to meet project deadlines or accommodate business needs. Overtime or weekend work may be necessary in such cases.

Travel: No travel is expected with this position.

What do we offer? We are proud to offer a competitive salary, as well as, a comprehensive employee benefits package, including medical, dental, vision, Health and Dependent Care FSAs, LTD, Life Insurance, and 401k with company match. This is only a part of our excellent package; we also offer a generous time off package which includes a company shutdown, with pay, for the week between Christmas and New Years.

EOE/AAP Statement: At Altro Americas, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our team is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Altro USA, Inc. dba, Compass Flooring

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Human Resources Administrative Assistant