We are seeking a highly organized and execution-focused Operations & Supply Chain Manager to own the day-to-day operational backbone of AION. This individual will play a critical role in scaling our device logistics, managing vendor relationships, maintaining inventory accuracy, and supporting operational growth.

This is a hands-on role for someone who thrives in a fast-paced, high-growth environment and can operate across logistics, inventory, and supply chain.

Key Responsibilities:

Operations & Logistics

Manage end-to-end device logistics including procurement, kitting, distribution, and returns
Coordinate shipments to clinics, distributors and direct-to-patient programs
Optimize fulfillment workflows to support rapid scaling across multiple geographies
Monitor operational KPIs (order accuracy, delivery timelines, device utilization)

Inventory Management

Maintain accurate inventory tracking across warehouses, distributors, and internal systems
Implement and manage inventory control processes (cycle counts, reconciliation, forecasting)
Partner with finance on inventory valuation and reporting
Prevent stockouts and overstock through proactive planning

Vendor & Supply Chain Management

Manage relationships with key vendors including manufacturers, logistics providers, and component suppliers
Track vendor performance (quality, cost, delivery timelines)
Support sourcing and onboarding of new vendors as we scale
Ensure vendors meet AION’s operational and quality expectations

Operational Performance & Scaling

Develop and refine operational processes to support rapid growth
Identify inefficiencies and implement scalable solutions
Support expansion into new sites, regions, and distribution models

Qualifications:

Required

3–6 years of experience in operations, supply chain, or logistics within healthcare, medical device, or a related industry
Experience with inventory management systems and operational tracking tools
Strong organizational skills and attention to detail
Ability to operate both strategically and hands-on
Comfort working in a fast-paced, execution-focused environment

Preferred

Experience supporting device distribution at scale (clinics, distributors, or direct-to-patient)
Familiarity with ERP or inventory systems (e.g., MRPEasy, NetSuite, SAP, or similar)
Startup or high-growth company experience

What Success Looks Like

Seamless, scalable logistics supporting thousands of patients
Accurate, real-time visibility into inventory across all channels
Strong vendor performance and cost control
Efficient, repeatable operational workflows

Why This Role Matters

This role sits at the core of AION’s ability to scale operationally. As we expand nationally and globally, operational excellence will directly impact customer experience, delivery reliability, and overall company performance.

Why Join AION Biosystems

Play a foundational role in shaping a new category within healthcare
High-impact position within a rapidly expanding healthcare technology company
Competitive compensation
Opportunity to directly influence patient care delivery and operational scale
We are an ISO 13485 certified company

Location

Commutable distance to Lowell, MA

AION Biosystems

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